We strive for customer satisfaction with each purchase. This refund policy is valid for 30 days from the date of purchase, and all requests must be made within 30 days of your purchase. If your item is damaged, of poor quality, or the wrong item, please send a photo of the product along with a message using our contact form on the Contact Us page. We will promptly respond to all enquiries as quickly as possible and will issue a full refund for any damaged or poor quality items, or will send a new replacement, depending on your preference.
All orders will receive one or more tracking numbers. If a package does not arrive according to the tracking provided, please reach out to customer service using the same Contact Us page and we will respond swiftly to either issue a refund for the item(s) or a replacement item(s). Please state your preference when contacting us to speed up the process.